The fastest way to reach us, and the channel our team monitors most closely.
Contact
Talk to a Real Person
WhatsApp is the fastest way to reach us and the channel our team monitors most closely. Email and Telegram are available too.
Best for order references, billing questions and anything you want in writing.
Telegram
An alternative if WhatsApp is unavailable where you are.
Support is available 24/7. Response times can vary at busy periods — if you do not hear back, message us again rather than sending a second order request.
What we can help with
Common Reasons Customers Get in Touch
Before you order
Device compatibility, what is available in your region, how many people can watch at once, and which plan fits.
About an existing request
Quote your order reference (it looks like SIPTV-20260905-A7K4) and we will find your request straight away.
Activation and setup
Help installing and configuring the service on your device after your payment is confirmed.
Refunds and billing
Questions about the 30-day money-back guarantee, or anything on your payment link.
Privacy and your data
Ask us to correct or delete the details we hold about you. We reply to every request.
How we handle what you send us
When you contact us we see your message and the contact details you use to send it. We use them only to answer you and to handle your order, we never sell or share them for marketing, and we keep order request records for no longer than 24 months. You can ask us to delete your details at any time — see our Privacy Policy.